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Privacy Policy

Taxi Game Ltd. are committed to protecting your privacy and treating your personal information in accordance with the Data Protection laws applicable to the UK. This privacy policy explains how your personal information will be handled by us.

What information do we collect & how?

If you contact us to ask a query you will be providing your information to us for correspondence with us on such issues. If you place an order we will ask you for your Name, Address, email address and payment preferences. We will use this information to process and despatch your order and to resolve any order enquiries/refunds and returns. We may run surveys and competitions which you can choose to participate in. If you do participate in any of these surveys or competitions you will be requested to submit certain information such as name, address, email address, parent’s email address, country of residence and/or date of birth.

If you do submit or are requested to submit personal information on this site for any reason your information will be submitted over a secure server.

You should not submit the data unless you are happy to do so.

What do we do with the data?
We use the information we collect about you to answer your enquiries in relation to our website, products or anything else.

When we run surveys or competitions which you can choose to participate in, we use your information to verify your identity and contact you with any aspect of the competition or surveys (for example, in the event you are a competition winner or we needs further details regarding your entries)

We will not use your personal information for marketing to you about Taxi Game Ltd. products/information or any other third party products/information unless you have given us your consent to do so. If you have already consented to Taxi Game Ltd. sending you marketing information on Taxi Game Ltd. products/information and you now no longer wish to receive such communications, please use the contact details below to let us know and we will take you off our database.

If you are under 16
If you are under 16, do not provide any information to this site unless you have first obtained your parent’s/guardian’s permission.

Where does your data go?
Where possible, we try to keep the information you supply to us locally in the UK. However, as part of the services offered through our site (such as competitions and surveys), the information you provide to us may be transferred to countries outside the European Economic Area (EEA).

These countries may not have similar data protection laws to the EEA. If we transfer your information outside the EEA in this way, we will take steps to ensure that your privacy rights continue to be protected.

Other than the disclosures referred to in this policy, we will not disclose any personal information without your permission unless we are legally entitled or obliged to do so (for example, if required to do so by Court order or for the purposes of prevention of fraud or other crime.

Data collected automatically by this site
When you visit our site, we automatically log your IP address (the unique address which identifies your computer on the internet) which is automatically recognised by our webserver. We use IP addresses to help us administer the site and to collect broad demographic information for aggregate use. We do not link IP addresses to personally identifiable information.

We may collect non-personal information about you such as the type of internet browsers you use or the site from which you reached our site. You cannot be identified from this information and it is only used to assist us in providing effective service on this site. We may from time to time supply the owners or operators of third party sites from which it is possible to link to our site with information relating to the number of users linking to our site from their site. You cannot be identified from this information.

Changes to this Policy
From time to time, enhancements to the Taxi Game Ltd. website may result in periodic changes to this privacy policy. Please remember to refer back to this privacy policy regularly to review any changes. If we change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

Use of cookies on this site
When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalised web experience. A cookie in no way gives us access to your device or any information about you, other than the data you choose to share with us. Because we respect your right to privacy, you can choose not to allow some types of cookies.

We use cookies to:

  • let us know when you visit our Website,
  • how you interact with us,
  • to enrich your user experience,
  • to customise your relationship with our Website,
  • to remember the notifications you’ve seen so that we don’t show them to you again.

The information generated by the cookies about your use of our Website (including your IP address) may be transmitted to and stored by our analytics providers on their servers in the EEA or the United States. Analytics providers may also transfer this information to third parties where required to do so by law, or where such third parties process the information on their behalf.

On your first visit to our Website you will normally see a message displayed before we store a cookie on your device.

We place and access cookies on your device- these cookies are known as “first-party cookies.” Cookies may also be placed and accessed by some of our third-party vendors, which are known as “third-party cookies”. Some cookies are “session cookies,” which means that they are temporary cookies that are only stored on your device while you are visiting our Website. Other cookies are “persistent cookies,” which means that they are stored on your device for a period of time after you leave our Website.

Below we list the different types of cookies that are used on our Website, what they do and how long they persist. To the extent any personal information is collected through first-party cookies, this Privacy Policy applies. Personal information collected through a third-party cookie is subject to the Privacy Policy of that third party, and not our Privacy Policy.

 
Strictly necessary cookies

These cookies are strictly necessary to provide you with services available through our Website and to use some of its features. They cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request- for example setting your privacy preferences.

Because these cookies are strictly necessary to deliver the Website, you cannot refuse them without impacting how our site functions. You can block or delete them by changing your browser settings and force blocking all cookies on this Website. Note that by doing you may be unable to take full advantage of the Website.

These cookies do not store any personally identifiable information.

Type Name Purpose Expires 1st/3rd party
Content management system wordpress_test_cookie WordPress sets this cookie when you navigate to the login page. The cookie is used to check whether your web browser is set to allow, or reject cookies. when you close your browser 1st
Content management system aviaCookieConsent This cookie records if a user has been shown the cookie message. 2 months 1st
Content management system wordpress_[hash] WordPress uses these cookies to store your authentication details, and their use is limited to the admin console area. when you close your browser 1st
Content management system wordpress_logged_in_[hash] WordPress uses this cookie to indicate when you’re logged in, and who you are, for most interface use. when you close your browser 1st
Content management system wp-settings-[hash]
wp-settings-time-[hash]
WordPress uses this cookie to store personal dashboard and admin interface settings. 1 year 1st
Content management system wfwaf-authcookie-[hash] This cookie allows the Wordfence firewall to detect logged in users and allow them increased access. It also allows Wordfence to detect non-logged in users and restrict their access to secure areas. The cookie also lets the firewall know what level of access a visitor has to help the firewall make smart decisions about who to allow and who to block. 12 hours 1st
Website delivery admindynsrv Tracks which server you are communicating with in order to present a consistent user experience and remember information about the data you have entered. when you close your browser 1st
Website delivery dynsrv This is for load balancing to manage server traffic demand. when you close your browser 1st
Support portal _wpas_session Used by our Support portal to keep track of its state between page loads and to store temporary information essential to its ability to work properly. 30 minutes 1st
Payments gateway __stripe_mid
__stripe_sid
Used by our Payment Gateway (Stripe) to make credit card payments. Stripe uses a cookie to remember who you are and to enable the website to process payments without storing any credit card information on its own servers. 30 minutes 1st
Performance cookies

These cookies collect information that is used either in aggregate form to help us understand how our Website is being used or how effective our marketing campaigns are, or to help us customise our Website and application for you in order to enhance your experience.

The information generated by the cookies about your use of our Website (including your IP address) may be transmitted to and stored by our analytics providers on their servers in the EEA or the United States. Analytics providers may also transfer this information to third parties where required to do so by law, or where such third parties process the information on their behalf.

If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Our analytics solution sets the following cookies:

Type Name Purpose Expires 1st/3rd party
Universal Analytics _ga This helps us count how many people visit our Website by tracking if you’ve visited before. 2 years 1st
Universal Analytics _gat Used to manage the rate at which page view requests are made. 10 minutes 1st
Google Analytics _utma Like _ga, this lets us know if you’ve visited before, so we can count how many of our visitors are new to our Website or to a certain page. 2 years 1st
Google Analytics _utmb This works with _utmc to calculate the average length of time you spend on our Website. 30 minutes 1st
Google Analytics _utmc This works with _utmb to calculate when you close your browser. when you close your browser 1st
Google Analytics _utmz This tells us how you reached our Website (eg from another website or a search engine). 6 months 1st
Functional cookies

These cookies enable the Website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages.

If you do not allow these cookies then some or all of these services may not function properly.

Type Name Purpose Expires 1st/3rd party
Forum/News item comments comment_author
comment_author_email
comment_author_url
WordPress sets these cookies purely for convenience, so that you won’t need to re-type all your information again when you want to leave another comment. 1 year 1st

Further information on the cookies WordPress use is available in the WordPress Codex.

 

Disabling cookies

Click here to change your cookie settings by opting out of certain or all cookies.

In addition to the options provided above, you may refuse or accept cookies from the Website or any other website at any time by activating settings on your browser. Most Web browsers automatically accept cookies, but you can usually change your browser settings to prevent that. You have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. However, if you choose to reject all cookies, you may be unable to take full advantage of the Website that depend on cookies. Information about the procedure to follow in order to enable or disable cookies can be found at:

Chrome
Safari
Safari Mobile (Apple mobile devices)
Firefox
Microsoft Edge

If you want to delete any cookies, please refer to the instructions for the operating system of your device to locate the file or directory that stores cookies.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, please refer to:
www.allaboutcookies.org/manage-cookies.

To opt-out of participating in Google Analytics data follow the instructions: https://tools.google.com/dlpage/gaoptout.

Please be aware that if cookies are disabled, you may be unable to take full advantage of the Website as intended.

Changes to this Policy
From time to time, enhancements to the Taxi Game Ltd. website may result in periodic changes to this privacy policy. Please remember to refer back to this privacy policy regularly to review any changes. If we change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

Security
The Internet is not a secure medium. We have implemented technology and policies to help safeguard your data from unauthorised access and improper use. We will continue to review and update our security measures where appropriate, as new technology becomes available.

Third party sites
We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our site and we recommend that you check the policy of each site you visit.

In addition if you have linked to our site from a third party site, we cannot be responsible for the privacy policies and practices of the owners or operators of that third party site and recommend that you check the policy of that third party site and contact its owner or operator if you have any concerns or questions.

How can I contact you regarding a Privacy Matter?
We aim to keep our information about you as accurate as possible.

If you have any other query relating to your information, please contact us as set out below. You are entitled to ask for a copy of the information we store about you.

Email: info@taxiboardgame.co.uk

Post:
Taxi Game Ltd.
Consumer Services Department
5 Turnhouse Farm Road
Edinburgh
Scotland
EH12 0AT

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